Iām a great place to let your customers know what to do in case they are dissatisfied with their purchase.
At Emore Collective, each piece is crafted and handled with care. Due to the exclusive nature of our products, we maintain a clear and fair returns policy.
Eligibility For Return
We accept returns within 7 days of delivery under the following conditions:
Item must be unused, unworn, and in original condition
Must include original packaging, tags, and accessories
Proof of purchase is required
Final Sale Items
Items marked Final Sale are non-refundable
Limited releases and promotional items may be final Non-refundn-refund
Non-Returnable Items
For hygiene and quality reasons, we do not accept returns for:
Worn or damaged items
Items without original packaging
Items returned after the 7-day window
How to Start A Return
To initiate a return, contact us at:
š§ Admin@emorecollective.com
Include:
Returns sent without approval will not be accepted.
Return Shipping
Customers are responsible for return shipping costs
Original shipping fees are non-refundable
We recommend using a trackable shipping service
Refunds
Once your return is received and inspected:
Approved refunds will be issued to the original payment method
Please allow 5ā10 business days for processing
Refund timing may vary by financial institution
Damaged or Incorrect Items
If your item arrives damaged or incorrect:
Notify us within 48 hours of delivery
Provide photos for verification
Once approved, we will issue a replacement or full refund, including shipping.
Lost Packages
If tracking shows a package as delivered but not received:
Policy Updates
We reserve the right to modify this policy at any time. Updates will be reflected on this page.
